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2014 Press Releases

  1. Verint Secures Workforce Optimization Market Leader Position in New Research from DMG Consulting

    Dec 23, 2014

    Verint Secures Workforce Optimization Market Leader Position in New Research from DMG Consulting

    Tue Dec 23, 2014

    Analyst Firm Recognizes Verint as Leader in Contact Center WFO; KANA and Other Acquisitions Contribute to Growth and Formation of New Customer Engagement Optimization Market

    MELVILLE, N.Y., December 23, 2014 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has been named the largest vendor in the Workforce Optimization (WFO) market according to DMG ConsultingLLC’s 2014 Workforce Optimization (WFO) Mid-Year Market Share Report. Published in October 2014, this year’s report shares that the industry’s contact center WFO revenue increased in the first half of 2014. The revenue growth over the previous year is attributed in part to Verint’s acquisition of KANA® Software.  The collective solutions from Verint and KANA are enabling organizations worldwide to implement a single-vendor suite to help transform customer engagement.

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  2. Verint Receives 2014 Asia Pacific Market Share Leadership Award from Frost & Sullivan for Seventh Consecutive Year

    Dec 18, 2014

    Verint Receives 2014 Asia Pacific Market Share Leadership Award from Frost & Sullivan for Seventh Consecutive Year

    Thu Dec 18, 2014

    Company Demonstrates Technology Innovation and Leadership Across the APAC Region

    HONG KONG and MELVILLE, N.Y., December 18, 2014Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has received the “2014 Asia Pacific Market Share Leadership Award” from Frost & Sullivan. This marks the seventh consecutive year that Verint has received this distinction in the Call Monitoring Systems category from the global analyst and consultancy firm, underscoring its innovation, growth, strong partner ecosystem, and ability to help customers achieve their business goals through the use of proven quality monitoring and customer engagement optimization solutions.

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  3. 1-800-FLOWERS.COM Founder and CEO Jim McCann Named a 1to1 Media 2014 Customer Champion

    Dec 11, 2014

    1-800-FLOWERS.COM Founder and CEO Jim McCann Named a 1to1 Media 2014 Customer Champion

    Thu Dec 11, 2014

    KANA Solutions Help 1-800-FLOWERS.COM® Cultivate Customer Relationships Beyond Transactions

    SANTA CLARA, Calif. and MELVILLE, N.Y., December 11, 2014 —KANA® Software, A Verint®Company (NASDAQ: VRNT), today congratulated Jim McCann, founder and CEO of 1-800-FLOWERS.COM®,the world’s leading florist and gift shop on being named to 1to1 Media’s 2014 class of Customer Champions.

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  4. Verint closes on the $1B mark

    Dec 8, 2014

    Verint closes on the $1B mark

    Thu Dec 8, 2016

    Industry Analyst Firms and Media Outlets Highlight Company’s Analytics Solutions and Customer Experience Program

    Verint Cited as Top 50 Technology Provider to Global Financial Services Companies

    MELVILLE, N.Y., January 28, 2014Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has received multiple recognitions for its Actionable Intelligence® solutions, as well as an award for its customer experience program. Further, it recently was named to the annual FinTech 100 ranking. These honors reinforce Verint’s focus on technology innovation and customer engagement optimization.

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  5. Verint Announces Participation in Upcoming Investor Conference

    Dec 5, 2014

    Verint Announces Participation in Upcoming Investor Conference

    Fri Dec 5, 2014

    MELVILLE, N.Y., December 5, 2014Verint® Systems Inc.(NASDAQ: VRNT) today announced its participation in Imperial Capital’s Security Investor Conference to be held at the Waldorf Astoria in New York City on December 10-11.

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  6. Verint Announces Third Quarter Results

    Dec 3, 2014

    Verint Announces Third Quarter Results

    Wed Dec 3, 2014

    Click here to view the press release.

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  7. Verint Systems Announces Conference Call to Review Third Quarter Results to be Held on December 3, 2014 at 4:30 p.m. ET

    Nov 25, 2014

    Verint Systems Announces Conference Call to Review Third Quarter Results to be Held on December 3, 2014 at 4:30 p.m. ET

    Tue Nov 25, 2014

    MELVILLE, N.Y., November 25, 2014Verint® Systems Inc. (NASDAQ: VRNT) today announced it will conduct a conference call on Wednesday, December 3, 2014 at 4:30 p.m. ET to review its third quarter results (for the quarter ended October 31, 2014) and outlook for the year ending January 31, 2015. An earnings release will be issued after market close on December 3.

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  8. Verint Forms Global Strategic Partnership with Unify

    Nov 21, 2014

    Verint Forms Global Strategic Partnership with Unify

    Fri Nov 21, 2014

    Partnership to Extend Reach of Workforce Optimization Solutions in Enterprise Contact Center Environments

    MELVILLE, N.Y., November 19, 2014Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has formed a global strategic partnership with Unify, a leading enterprise communications software and services firm. The relationship extends the reach and availability of Verint Workforce Optimization™ (WFO) solutions into enterprise contact centers, or customer engagement centers, on a global basis.

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  9. Verint Placed in “Leaders” Quadrant of Gartner’s New Magic Quadrant for Customer Engagement Center Workforce Optimization

    Nov 17, 2014

    Verint Placed in “Leaders” Quadrant of Gartner’s New Magic Quadrant for Customer Engagement Center Workforce Optimization

    Mon Nov 17, 2014

    Leadership Position Based on Ability to Execute and Completeness of Vision

    MELVILLE, N.Y., November 17, 2014 — Verint® Systems Inc.(NASDAQ: VRNT) today announced that it has been positioned in the “Leaders Quadrant” of the newly published “Magic Quadrant for Customer Engagement Center Workforce Optimization” report from research and advisory firm Gartner, Inc. The company’s standing in the November 12, 2014 research is based on its ability to execute and completeness of vision.

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  10. City of San Antonio Leverages Customer Mobile and Open311 Cloud Framework from KANA to Mobilize Citizen-Centric Government

    Nov 17, 2014

    City of San Antonio Leverages Customer Mobile and Open311 Cloud Framework from KANA to Mobilize Citizen-Centric Government

    Mon Nov 17, 2014

    SANTA CLARA, Calif. and MELVILLE, N.Y. November 17, 2014KANA Software, A Verint®Company (NASDAQ: VRNT), today announced the City of San Antonio, Texas is using its Customer Mobile application and Open311 cloud infrastructure to help residents access information and request city services from their mobile devices anytime, anywhere.

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