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2015 Press Releases

  1. Verint Cited as Workforce Optimization Market Share Leader in New Research from DMG Consulting

    Dec 23, 2015

    Verint Cited as Workforce Optimization Market Share Leader in New Research from DMG Consulting

    Wed Dec 23, 2015

    Latest Analyst Report Positions Company as Leader Across WFO, Recording, Quality Management and more 

    MELVILLE, N.Y., December 23, 2015 —Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has been named a leader in the workforce optimization (WFO) market according to DMG Consulting LLC’s 2015 Workforce Optimization (WFO) Mid-Year Market Share Report. Published in October 2015, the research indicates that during the first half of 2015, “Verint was the WFO market leader and the strongest performer,” as well as the largest WFO vendor in the market.

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  2. Gartner erkent Verint als leider in nieuw Magic Quadrant voor Customer Engagement Center Workforce Optimization

    Dec 22, 2015

    Gartner erkent Verint als leider in nieuw Magic Quadrant voor Customer Engagement Center Workforce Optimization

    Tue Dec 22, 2015

    Verint al voor achtste opeenvolgende jaar leider op het gebied van CEC Workforce Optimization

    Amsterdam, 22 December 2015 Verint® Systems, Inc.(Nasdaq: VRNT) is door Gartner voor het achtste opeenvolgende jaar als leider geplaatst in het Magic Quadrant for Customer Engagement Center Workforce Optimization (WFO). Gartner evalueert elk jaar WFO-technologie en plaatst leveranciers in een van de vier kwadranten. Volgens Gartner bieden leiders “brede en diepe WFO-oplossingen die wereldwijd inzetbaar zijn en ondersteund worden. De software is geschikt voor organisaties van elke omvang en complexiteit, en biedt brede branchedekking. Er is sprake van een sterke omzet en nieuwe referenties zijn breed beschikbaar.”1

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  3. Top Global Public Pension Fund Implementing Verint Customer Engagement Optimization for Efficient Member Service Experiences

    Dec 22, 2015

    Top Global Public Pension Fund Implementing Verint Customer Engagement Optimization for Efficient Member Service Experiences

    Tue Dec 22, 2015

    Organization Deploying Additional Verint Solutions, Including Workforce Optimization and Desktop and Process Analytics

    MELVILLE, N.Y., December 22, 2015 Verint® Systems Inc. (NASDAQ: VRNT) today announced that one of the top global public pension funds is implementing more of its workforce optimization (WFO) suite, as well as adding desktop and process analytics software to its technology portfolio.

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  4. Verint Recognized for Superior Customer Experience Initiatives by CXPA

    Dec 21, 2015

    Verint Recognized for Superior Customer Experience Initiatives by CXPA

    Mon Dec 21, 2015

    Second CX Impact Award Reinforces Success of Verint Customer Experience Program

    MELVILLE, N.Y., December 21, 2015Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has been named a 2015 CX Impact Award winner. The program is sponsored by the Customer Experience Professionals Association (CXPA), a premier global non-profit organization dedicated to the advancement and cultivation of the customer experience profession. This award, for which the company has been honored for the second time over the past three years, is designed to distinguish individuals worldwide who are making significant progress within their organizations to enhance the customer experience.

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  5. Verint Named a Leader in Customer Service Solutions for Enterprise Organizations by Independent Research Firm

    Dec 17, 2015

    Verint Named a Leader in Customer Service Solutions for Enterprise Organizations by Independent Research Firm

    Thu Dec 17, 2015

    Recognized for Having a “Vision to Unify Customer Service, Agent Utilization and Performance Capabilities”

    MELVILLE, N.Y. December 17, 2015 Verint® Systems Inc.(NASDAQ: VRNT) today announced that it has been named a Leader in Forrester Research, Inc.’s new The Forrester Wave: Customer Service Solutions for Enterprise Organizations, Q4 2015 report published December 16, 2015.

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  6. Verint Receives 2015 Frost & Sullivan Award for Australian Contact Center Optimization Solution Vendor of the Year

    Dec 10, 2015

    Verint Receives 2015 Frost & Sullivan Award for Australian Contact Center Optimization Solution Vendor of the Year

    Thu Dec 10, 2015

    SYDNEY and MELVILLE, N.Y., December 10, 2015— Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has received Frost & Sullivan's 2015 Australian Contact Center Optimization Solution Vendor of the Year Excellence Award. The Australian Excellence Awards, now in its 10th consecutive year, recognizes the outstanding performance of companies that have demonstrated market leadership and business innovation in their respective markets. Verint's selection highlights its broad leadership position across the Australian contact center industry.

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  7. Gartner Recognizes Verint as a Leader Positioned Highest in Execution and Furthest in Vision in New Magic Quadrant for Customer Engagement Center Workforce Optimization

    Dec 9, 2015

    Gartner Recognizes Verint as a Leader Positioned Highest in Execution and Furthest in Vision in New Magic Quadrant for Customer Engagement Center Workforce Optimization

    Wed Dec 9, 2015

    Company Recognized as a Leader in CEC Workforce Optimization for Eighth Consecutive Year

    MELVILLE, N.Y., December 9, 2015 — Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has achieved the highest and furthest overall position for its ability to execute and completeness of vision in the new Magic Quadrant for Customer Engagement Center Workforce Optimization (WFO) report by research and advisory firm Gartner, Inc.* This placement marks the eighth consecutive year that the company has appeared in the Magic Quadrant as a Leader.

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  8. TimeTrade Teams up with Verint to Help Banks Deliver Superior Customer Service

    Dec 8, 2015

    TimeTrade Teams up with Verint to Help Banks Deliver Superior Customer Service

    Tue Dec 8, 2015

    Partnership to Address Staffing Resource Allocation Issues, Extending In-Branch Appointment Analytics into Workforce Optimization for Retail Banks

    BOSTON and MELVILLE, N.Y., December 8, 2015TimeTrade, the leading provider of online appointment scheduling, today announced a partnership with Verint® Systems Inc. (NASDAQ: VRNT). Through the organizations’ new combined offering, banks will have a powerful solution to help convert first-touch interactions into high-value, long-lasting relationships throughout the customer journey.

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  9. Frost & Sullivan Honors Verint with 2015 Product Leadership Award in Latin America

    Dec 7, 2015

    Frost & Sullivan Honors Verint with 2015 Product Leadership Award in Latin America

    Mon Dec 7, 2015

    Recognition Highlights Customer-Centric Focus and Leadership in Customer Engagement Optimization

    SAO PAULO and MELVILLE, N.Y., December 7, 2015 Verint® Systems Inc. (NASDAQ: VRNT) today announced that it received the top product leadership award in the contact center systemsmarketfrom Frost & Sullivan, a leading global analyst and consultancy firm. This Latin America industry distinction for Verint's Customer Engagement Optimizationportfolio—which is comprised of customer analytics, engagement management and workforce optimization solutions—was presented last week during the firm’s banquet ceremony in Miami, Florida.

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  10. Verint Announces Participation in Upcoming Investor Conference

    Dec 3, 2015

    Verint Announces Participation in Upcoming Investor Conference

    Thu Dec 3, 2015

    MELVILLE, N.Y., December 3, 2015 Verint® Systems Inc.(NASDAQ: VRNT) today announced its participation in theImperial Capital Security Investor Conference to be held at the Waldorf Astoria in New York City on December 9-10.

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