Verint Customer Engagement Optimization Solutions Earn Multiple Industry Honors

Tue Mar 21, 2017

Knowledge Management, Robotic Process Automation and Call Recording Software Recognized for Innovation and Impact on Customer and Employee Experiences

MELVILLE, N.Y., March 21, 2017Verint® Systems Inc. (Nasdaq: VRNT) today announced that it has received several industry honors for solutions in its Customer Engagement Optimizationportfolio. These recent awards highlight the company’s technology innovation in the areas of knowledge management, robotic process automation and call recording solutions.

 

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Press Release

Verint Customer Engagement Optimization Solutions Earn Multiple Industry Honors

Tue Mar 21, 2017

Knowledge Management, Robotic Process Automation and Call Recording Software Recognized for Innovation and Impact on Customer and Employee Experiences

MELVILLE, N.Y., March 21, 2017Verint® Systems Inc. (Nasdaq: VRNT) today announced that it has received several industry honors for solutions in its Customer Engagement Optimization portfolio. These recent awards highlight the company’s technology innovation in the areas of knowledge management, robotic process automation and call recording solutions.

KMWorld’s “100 Companies That Matter in Knowledge Management”

Named again to this year’s KMWorld “100 Companies That Matter in Knowledge Management” ranking is Verint Knowledge Management. The highly-scalable solution uses context to deliver the right knowledge to employees in the contact canter and to customers through self-service. This annual awards program recognizes the best in innovation, creativity and functionality among providers of knowledge management solutions that help employees and customers find what they need, whenever they need it.

CUSTOMER Magazine’s “2017 Product of the Year Award”

Verint Robotic Process Automation received a Product of the Year Award from CUSTOMER magazine. The honor recognizes products in the industry that enable organizations to meet and exceed the expectations of their customers. The software uses robots to automate, manage and execute high volumes of time-consuming business processes around-the-clock each day, automating repetitive and time-consuming processes. Leveraging the software also enables employees to focus on more complex and value-added customer activities.

Internet Telephony’s “2017 Product of the Year Award”

The Internet Telephony Product of the Year Award, announced in January of this year, recognizes companies that have developed exceptional VoIP and IP communications products and services. This year, Verint Call Recording was selected for its role in helping companies gain more value from captured interactions by indexing, archiving and retrieving audio, screen and other interaction methods from different and mixed recording environments.

About Verint Systems Inc.
Verint® (Nasdaq: VRNT) is a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimisation, security intelligence and fraud, risk and compliance. Today, more than 10,000 organizations in approximately 180 countries—including over 80 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we’re creating A Smarter World with Actionable Intelligence® at www.verint.com.

This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance, and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2016, our Quarterly Report on Form 10-Q for the quarter ended October 31, 2016, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.

VERINT, ACTIONABLE INTELLIGENCE, MAKE BIG DATA ACTIONABLE, CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360, WITNESS, VERINT VERIFIED, KANA, LAGAN, VOVICI, GMT, VICTRIO, AUDIOLOG, CONTACT SOLUTIONS, OPINIONLAB, CUSTOMER ENGAGEMENT SOLUTIONS, ENTERPRISE INTELLIGENCE SOLUTIONS, SECURITY INTELLIGENCE SOLUTIONS, VOICE OF THE CUSTOMER ANALYTICS, NEXTIVA, EDGEVR, RELIANT, VANTAGE, STAR-GATE, ENGAGE, CYBERVISION, FOCALINFO, SUNTECH, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Other trademarks mentioned are the property of their respective owners.

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