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Verint offers market-leading, unified workforce optimisation solutions tailored to fit the specialised needs of the mid-sized contact centre.

Verint Mid-Market Solutions

Bringing market-leading, unified workforce optimisation solutions to mid-sized contact centres.

At Verint®, we understand that your success depends on solutions that are proven, practical and flexible — no matter the size of your contact centre. That’s why we’re offering product packages to help bring our market-leading, unified workforce optimisation solutions to mid-sized contact centres.

Providing solutions to mid-sized businesses, Verint’s tailored feature set helps mid-sized contact centres meet evolving customer expectations at a competitive price point. With simplified implementation and flexible deployment, Verint is your go-to provider for mid-market solutions.

Verint’s streamlined product packages for the mid-market include the most commonly requested features for:

  • Verint Quality Management
  • Verint Workforce Management
  • Verint Workforce Optimisation

Because this functionality all works together, Verint can offer greater insight into workforce performance, customer interactions and customer service processes.

Learn More

Contact us

1-800-4Verint
(1-800-483-7468)
+1-631-962-9300