LAST UPDATED: May 2018
Verint® Systems Inc. and its Affiliates, (collectively, “Verint”) are concerned about privacy issues and want you to be familiar with how we collect, use and disclose information. Affiliates as used herein is defined as any entity which now or in the future controls, is controlled by, or is under common control with Verint Systems Inc., with “control” defined as the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of such person or entity, whether through the ownership of voting securities, by contract, or otherwise). A list of Affiliates can be viewed here.
Verint seeks to comply with all laws applicable to it when collecting, using or disclosing information.
Personal Information We Collect
“Personal Information” is information that identifies you as an individual, such as:
How We Use Personal Information
We may use Personal Information:
How Personal Information is Disclosed
Your Personal Information may be disclosed:
We also use and disclose Personal Information, As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our Affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our Affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
Other Information We Collect
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual, such as:
How We Collect Other Information
We and our third party service providers may collect Other Information in a variety of ways, including:
How We Use and Disclose Other Information
Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then, in addition to the uses listed in the "How We Collect Other Information" section above, we may use and disclose Other Information for all the purposes for which we use and disclose Personal Information.
In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information as long as it is combined.
Third Party Advertising
Data Collected in Connection with Ad Serving and Targeting. Our goal at Verint is to provide you with adverts that are relevant to you. We use the services of reputable third parties to provide us with data collection, reporting, advert response measurement and site analytics, as well as to assist with the delivery of relevant marketing messages and advertisements. These third parties may view, edit or set their own cookies. We, our third-party service providers, advertisers, advertising networks and platforms, agencies and/or partners may also place web beacons for these third parties. The use of these technologies by these third parties is subject to their own privacy policies and is not covered by this privacy statement.
Often our adverts are based on the content of pages you are viewing, but we also provide adverts tailored to your interests. Our hope is that by presenting ads tailored to your interests, we will enhance your experience across Verint's websites.
For example, if you often visit content on the Verint network about Workforce Optimisation (WFO), we or our service providers may use “web beacons” to infer your possible interest in WFO and may deliver an advert to you related to that interest when you are on the Site or on a third-party site. It’s important to understand that these technologies use anonymous identifiers within the “cookies” stored in your browser. We offer you choices with regard to interest-based adverts. To learn more about interest-based ads and the choices available to you, please visit our page.
Verint’s Adherence to Self-Regulatory Principles for Online Behavioural Advertising. Verint adheres to the Self-Regulatory Principles for Online Behavioural Advertising of the Digital Advertising Alliance. To learn more about the Principles and your choices when it comes to the use of online behavioural advertising data by advertisers and ad servers across the Internet, visit http://optout.aboutads.info/#/ and http://optout.networkadvertising.org/#/ .
We use reasonable organisational, technical and administrative measures to protect Personal Information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “Contacting Us” section below.
Choices and Access
Your choices regarding our use and disclosure of your Personal Information
We give you many choices regarding our use and disclosure of your Personal Information for marketing purposes. You may opt-out from the following (and in jurisdictions where prior affirmative consent is required, we shall collect such consent from you in order for you to allow us to do the following):
We will try to comply with your request(s) as soon as reasonably practicable. Please also note that if you do opt out of receiving marketing-related messages from us, we may still send you important administrative messages, and you cannot opt out from receiving administrative messages.
How to access, change or suppress your Personal Information
If you would like to request to review, correct, update, suppress, restrict or delete or otherwise limit our use of your Personal Information that has been previously provided to us, object to the processing of Personal Information, or if you would like to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law) you may contact us at firstname.lastname@example.org or at the addresses listed below in “Contacting Us”. We will respond to your request consistent with applicable law.
In your request, please make clear what information you would like to have changed, whether you would like to have your Personal Information suppressed from our database or otherwise, and let us know which of the above limitations you would like to put on our use of your Personal Information. We will try to comply with your request as soon as reasonably practicable.
The criteria used to determine our retention periods include:
Use of site by Minors
The Site is not directed to individuals under the age of eighteen (18), and we request that these individuals do not provide Personal Information through the Site.
Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using our Site, you consent to the transfer of information to countries outside of your country of residence or the country where the Personal Information is collected, including the United States, which may have different data protection rules than in your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information
We will transfer your data in accordance with applicable law when it is transferred outside your country of residence or country from where your Personal Information is collected.
ADDITIONAL INFORMATION REGARDING TRANSFERS FROM THE EEA: Some of the non-EEA countries are recognised by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en
For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as standard contractual clauses adopted by the European Commission to protect your Personal Information. You may obtain a copy of these measures by following this link https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en
We do not collect any sensitive Personal Information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, or genetic characteristics, criminal background or trade union membership). We ask that you not send us, and you not disclose, any such sensitive Personal Information to us.
Information we handle as a service provider
Compliance with Relevant Laws, Ordinances, and Guidelines
When handling Personal Information, we shall comply with applicable laws and ordinances, and guidelines.
Verint Systems Inc.
175 Broadhollow Rd, Ste 100
Melville, NY 11747
Please note that email communications are not always secure, so please do not include credit card information or sensitive information in your emails to us.
ADDITIONAL INFORMATION REGARDING THE EEA
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